XB1 PS4 PC

Call of Duty: Black Ops 4

UMG

Call of Duty: Black Ops 4 Rules

The use of keyboard and mouse are prohibited from arena play. Using a keyboard and mouse will result in a disqualification from the match if the user(s) being accused have been proven guilty. Settings

The hosting team is responsible to ensure all settings are correct prior to beginning the match. If the settings are found to be incorrect and the host does not end the game, your team should acquire proof and subsequently leave the game. Using restricted weapons, attachments, perks, or any other restricted item listed for the match will result in a forfeit of the map being played at the UMGO Staff Member’s discretion. Furthermore, using equipment includes holding it while running, walking, and/or placing it on the ground.


Lag Issues

If there is a lag issue, the map is to be completed, and proof must be provided in a ticket after the match has been completed, and the dispute will be handled at the UMGO Staff Member’s discretion.

Valid proof of lag can be described as 30+ seconds of video proof showing connection issues throughout the entire time.  Proof of connection issues in moments that effect the outcome of the match will also be considered as reason for dispute.


Pre Match/Round Countdown Timer: You may not dispute a match for this reason unless there was no timer.

The hosting team is responsible to ensure all settings are correct prior to beginning the match. If the settings are found to be incorrect and the host does not end the game, your team should acquire proof and subsequently leave the game. Using restricted weapons, attachments, perks, or any other restricted item listed for the match will result in a forfeit of the map being played at the UMGO Staff Member’s discretion. Furthermore, using equipment includes holding it while running, walking, and/or placing it on the ground.


Lag Issues

If there is a lag issue, the map is to be completed, and proof must be provided in a ticket after the match has been completed, and the dispute will be handled at the UMGO Staff Member’s discretion.

Valid proof of lag can be described as 30+ seconds of video proof showing connection issues throughout the entire time.  Proof of connection issues in moments that effect the outcome of the match will also be considered as reason for dispute.


Pre Match/Round Countdown Timer: You may not dispute a match for this reason unless there was no timer.

Accepting Matches

1. If a team accepts a match on the wrong game and/or console, that team risks an automatic forfeit.

Hosting

1. In a best of three, one team will host first map whilst the other team hosts second and third map. In a best of 5, one team hosts first and second map whilst the other team will host third, fourth, and fifth. This stands for any gametype and mode.

2. If a team disagrees with the connection, the hosting team must switch hosts until a reasonable host is found. Teams cannot deny such request without risking an automatic forfeit of the map. Your team is to acquire proof of requesting a host change and the opposing team denying your request and should leave immediately after acquiring such proof and is to submit a Ticket with that proof provided.

Host Drop - Disconnecting

1. If a player disconnects in a Search and Destroy game, the round must be completed. Upon completing the round, the host must end the game and wait for the player to reconnect to the lobby within 5 minutes and the map will be replayed from the round count when the host ended the game. After the 5 minutes given to the player to reconnect, the host may start the match with or without the player that disconnected from the last completed round. In the event of a host drop, the same rules apply.



Accepting Matches


1. If a team accepts a Cash Out Match on the wrong game and/or console, that team risks an automatic forfeit.



Hosting


1. In Search and Destroy only, Hardpoint only, Capture the Flag Only ect. The last map host is determined by the team with the most round wins or points between the previous 2 maps(4 in a best of 5). If the count is tied then the higher ranked team (team with the most XP) will host last map. If the rank is tied the team ID closest to 0 would host.


2. Variant matches the last map host is the higher ranked team (team with the most XP). If the rank is tied the team ID closest to 0 would host.


3. The non-hosting team gets to decide what which team to start off on.



Host Drop - Disconnecting


1. If a player disconnects during a non-kill-dependent game mode, the round must be completed. Upon completing the round, the host must end the game and wait for the player to reconnect to the lobby within 5 minutes and the map will be replayed from the round count when the host ended the game. After the 5 minutes given to the player to reconnect, the host may start the match with or without the player that disconnected from the last completed round. In the event of a host drop, the same rules apply.


2. If a player disconnects during a kill-dependent game mode, the host must end the game and wait for the player to reconnect to the lobby within 5 minutes and the map will be replayed from the amount of points when the host ended the game. After the 5 minutes given to the player to reconnect, the host may start the match with or without the player that disconnected from the map. In the event of a host drop, the same rules apply.



Regional Rule Violation


Players from Arizona, Connecticut, Maryland, and Quebec are not eligible to receive any Prizes from UMG Online and cannot compete in Cash Out Matches or Tournaments. Players found to be playing from those regions will receive a seven-day ban from UMG Online, a forfeit of the match, and their team will be disbanded.

Lobby Settings

  • Team Assignment: Open

  • Team Change In-Game: Enabled

  • CODcasting: Enabled

  • 3rd Person Spectating: Disabled

  • Dynamic Map Elements: Enabled

  • Revenge Voice: Enabled

  • Battle chatter: Disabled

  • Announcer: Enabled

  • Best Play: Enabled

  • 3rd Person Gestures: Disabled

  • Gesture Camera Control: Disabled

Spawn

  • Number of Lives Per Player: Mode Specific

  • Respawn Delay: Mode Specific

  • Force Respawn: Enabled

  • Wave Spawn Delay: Disabled

  • Suicide Penalty: Disabled

  • Team Killed Penalty: Disabled

  • Select Spawn: Enabled

  • Number of Lives Per Team: Unlimited

Gameplay

  • Pre-Match Timer: 5 Seconds

  • Pre-Round Timer: Mode Specific

  • Mini-Map: Normal

  • Explosive Delay: Disabled

  • Killcam: Enabled

  • Scorestreak Delay: 10 Seconds

  • Multiplier: 1

  • Reveal Fog of War: Disabled

Specialist Settings

  • Roster

    • All set to value 2

  • Position Draft Settings

    • Draft Enabled: Enabled

    • Draft Time: 30 Seconds

    • Minimum Team Size: None

  • Health and Damage

    • Health: 150

    • Manual Healing: Enabled

    • Manual Heal Regeneration Speed: Normal

    • Friendly Fire: Enabled

    • Teamkill Kick Limit: Disabled

    • Headshots Only: Disabled

    • Hit Indicator: Enabled

  • Cooldowns

    • Specialist Weaponry: Disabled

    • Specialist Weaponry Cooldown: Normal

    • Specialist Weaponry ready on respawn: Disabled

    • Equipment: Enabled

    • Equipment Cooldown: Normal

    • Equipment ready on respawn: Disabled

  • Create a Class

    • Custom Classes: Enabled

    • Selections Allowed: 10

Search and Destroy

  • Arsenal

  • Firing Range

  • Frequency

  • Gridlock

  • Hacienda

  • Payload


Hardpoint

  • Arsenal

  • Frequency

  • Gridlock

  • Hacienda

  • Seaside


Search and Destroy


Win Conditions

  • Time Limit: 1.5 Minutes

  • Round Limited : Unlimited

  • Round Win Limit: 6 Rounds

Advanced

  • Bomb Timer: 45 Seconds

  • Plant Time: 5 Seconds

  • Defuse Time: 7.5 Seconds

  • Multi Bomb: Disabled

  • Switch Sides: Every Round

  • Silent Plant: Enabled

Spawn

  • Number of Lives Per Player: 1 Life

  • Respawn Delay: Disabled

Hardpoint


Win Conditions

  • Time Limit: 5 Minutes

  • Round Win Limit: 250 Points

Advanced

  • Lifetime: 1 Minute

  • Capture Time: Disabled

  • Activation Delay Time: Disabled

  • Locations: Linear Order

  • Scoring: Constant

  • Pause Time: Enabled

Spawn

  • Number of Lives Per Player: Unlimited

  • Respawn Delay: Disabled


Restrictions

Scorestreaks

  • UAV

  • Carepackage

  • Counter UAV

  • Dart

  • Strike Team

  • Drone Squad

  • Mantis

  • RC-XD

  • Snipers Nest

Weapons

  • All LMGs

  • All Shotguns

  • All Launchers

  • All Tactical Rifles

  • Auger DMR (Tactical Rifle)

  • Switchblade X9 (Sub Machine Gun)

  • GRAV

Attachments

  • High caliber

  • Rapid fire

  • Optics

  • Threat detector

  • Stock 2 - Effective 4/19 2PM EST

Gear

  • Comsec device

  • Body armor

  • Acoustic

Equipment

  • All Equipment is disabled in the settings and therefore banned.

Perk 2

  • Skulker

  • Gungho

Perk 3

  • Tracker

  • Team Link

Wildcard

  • Primary Operator mod

  • Perk1 Gluttony

  • Perk2 Gluttony

  • Perk 3 Gluttony

  • Secondary operator mod

  • Overkill

Specialist

  • All Specialists their weaponry and equip are banned you are free to use any available specialist as their equipment and registry are banned and have no effect on the game.

  • The "Assassin" outfit for the Spectre specialist is NOT allowed for use due to an in game exploit. Use of this outfit will result in a forfeit.

DLC

  • All DLC Weapons are restricted

Other

  • Snaking (Deliberate prone to standing movement to remain hidden behind objects)


Search and Destroy

The "CWL" modes provided in-game must be used .
Must be hosted via the CWL Custom Games HUB.

Search & Destroy

Win Conditions

- No Changes Required

Advanced

- No Changes Required

Spawn

- No Changes Required

Gameplay

- No Changes Required

Hardpoint

The "CWL" modes provided in-game must be used .
Must be hosted via the CWL Custom Games HUB.

 Hardpoint

Win Conditions

- No Changes Required

Advanced

- No Changes Required

Spawn

- No Changes Required 

Gameplay

- No Changes Required


Control

The "CWL" modes provided in-game must be used .
Must be hosted via the CWL Custom Games HUB.

 Control

Win Conditions

- No Changes Required

Advanced

- No Changes Required

Spawn

- No Changes Required 

Gameplay

- No Changes Required






Specialists

  • Nomad

  • Ajax

  • Torque

  • Outrider

  • Spectre

Special Issue Equipment

  • Seeker

  • Reactor Core

  • Tac Deploy

Scorestreaks

  • UAV

  • Care Package

  • Counter UAV

  • Mantis

  • Sentry

  • Dart

  • RC-XD

  • Drone Squad

  • Sniper's Nest

  • Strike Team

Gear

  • Acoustic Sensor

Perks

  • Skulker

  • Gung-Ho

  • Team Link

  • Tracker

Weapons

  • Titan

  • Hades

  • VKM 750

  • Daemon 3XB

  • Swat RFT

  • All Melee Weapons

  • Peacekeeper

  • Vendetta

  • Locus

  • S6 Stingray

  • Ballistic Knife

  • MOG 12

  • SG12

Attachments

  • Rapid Fire

  • High Caliber

  • Laser Sight II

  • Max Load

  • Steady Grip

  • Rocket Cache

  • High Explosive

  • FMJ II

Optics

  • Fast Lock

Wildcard

  • Overkill

  • Primary Operator Mod

  • Secondary Operator Mod

General

The default settings listed per game mode can be changed, but only if the Challenge Option is available by the listed setting. UMGO Staff will not support any type of communication for agreeing to play with any wrong settings otherwise. Challenge Options only override UMG Variant and Default Only matches. CWL matches cannot use challenge options, and will have to abide by the CWL rule-set.


Challenge Options NOT AVAILABLE to CWL Game Modes:

Scorestreaks

Radar Always On

Pro Mod


ICR's Restricted


Challenge Options AVAILABLE to Default and UMGO Variant Game Modes:

Scorestreaks

Radar Always On

Pro Mod

ICR's Restricted


Challenge Options AVAILABLE to Default and UMGO Variant Game Modes:

Scorestreaks

Radar Always On

Pro Mod

ICR's Restricted

Pro Mod Settings

1. The Pro Mod Option is only available to override UMGO Variant and Default Only game modes. Any matches that use CWL settings can NOT use challenge options, and they MUST abide to the rules corresponding to the CWL rule-set.


2. You must follow all settings in the corresponding game mode being played, for example, UMGO Variant or Default Game Modes.


Pro Mod Rules

3v3: In a 3v3 Match, the “AR / SMG / Sniper” Option is to be used, although keep in mind, you must still abide by and follow the restricted weapons and items in the corresponding game mode settings.


4v4: In a 4v4 Match, the variation of  “AR / SMG / Sniper / AR” or “AR / SMG / Sniper / SMG” or



Gameplay

  • Pre-Match Timer: 5 Seconds

  • Pre-Round Timer: Mode Specific

  • Mini-Map: Constant

  • Explosive Delay: Disabled

  • Killcam: Enabled

  • Scorestreak Delay: 10 Seconds

  • Multiplier: 1

  • Reveal Fog of War: Disabled


Teaming is allowed. however, teams that have queued up together are NOT ALLOWED to contribute/cause the death of the player(s) they're competing against within that queued game session.  This includes but is not limited to, destroying structures, causing a fall, etc. Players caught doing so will be forfeited from their match. Any claims of this happening must be submitted in video form in a match dispute ticket. We will not accept screenshots in this case. There will be no exceptions.


Example: You will party up as a SQUAD or DUOS with your opponent based on the type of match (1v1, 2v2). Any player inside of that queued session MAY NOT destroy any bases made by their opponent, make them fall, or any other actions that may help lead to that person's death.


All proof must be in video form and submitting inside of a match dispute ticket.


1v1 Matches: From your team page you will find your match, click on the match details button for your match information. From there the team listed as host, will host a DUOS game session. The hosting team will then invite their opponent to the game session and begin their match.


2v2 Matches: From your team page you will find your match, click on the match details button. From there the team listed as host, will host a SQUAD game session. The hosting team will then invite his teammate, and their opponents to the game session and then begin their match.


How To Win:

For this ladder, you will play two games. Each game you must keep track of your kills for each game played. The combined amount of kills for each game will determine which team will win the match. If out of the two games played the kills are tied a third map will be played to determine a winner for the match.

Proof:

In the event of a dispute, the only proof that will be accepted is as follows:

Video proof, showing the Match ID # in the lobby chat before the start of the match/map. This video must show all players connected to the lobby, and the game starting. The video will also need to show the scoreboard with kills clearly visible. This will need to submit for all maps that are played in the match.

In game chat with a match ID should display as shown:

Map 1: Match ID: #C-0000000 (Map 1)

Map 2: Match ID: #C-0000000 (Map 2)

Map 3: Match ID: #C-0000000 (Map 3) - Only if needed for a tie breaker

Map Rotation:

This challenge option overrides the best of 1 and best of 5 maps option for matches. All matches using the "Friday Fortnite" rule set all Blackout Matches will be a best of 3, following the layout explained above.


Teams must provide proof showing their opponents are dead. Next, teams must show proof of how many kills your opponents had as well as how many kills your team had. Failure to be able to provide of these two forms of proof in video form may result in a loss for your team. Video proof is REQUIRED, there will be no exceptions.

The in-game HUD can be accessed by pressing the Options button on the PlayStation 4 or the Start button on the Xbox One.

For PlayStation 4, you may press the SHARE button twice to record your game-play. You can also press this button to record a clip with the menu options.

For Xbox One, you may press the HOME/Start button twice in a fast manner to record the last 30 seconds of your game-play.


Valid Proof

Valid proof would be considered video proof starting in the lobby showing your team posting the match ID in the in game lobby chat then you playing out the full match.



1. Rules are subject to change at any time; it is the responsibility of all participating users to know and understand the rules before scheduling any matches.


2. All UMGO accounts, teams, and roster sports are the property of UMG Events; any advertising of, or attempts to buy/sell/trade or exchange any aforementioned item is strictly prohibited. Violators will be removed from all UMG Online properties and all related accounts will be terminated. Furthermore, UMGO reserves the right to deactivate, reset, or temporarily suspend any account or team without notice that violates our Terms of Use.


3. Users must utilize their own unique username when competing on UMGO. This unique username must have been registered on UMGO personally by the user. The registered username must contain the correct and complete Name, Address, and Email of the user. If a false Name, Address, or Email was entered, the user voids the privilege to participate in the Ladders and Tournaments offered by UMG and to receive any prizes.


4. Users are prohibited from sharing UMGO account information; this includes, but is not limited to the following: usernames, passwords, gamertags, email accounts, etc. If another individual accesses your account, you may be disqualified from the Ladder/Tournament you are participating in as well as being removed from UMGO. As such, you are personally responsible for accepting an invitation to a team; someone else cannot accept a team invitation for you. If you do not personally accept a team invitation, you may be disqualified from competing, as well as forfeiting the ability to receive any prizes.


5. If a user is found to be evading an active penalty, the original account that was banned will be disabled, regardless of the original offense. In addition, users found to be participating on a team with a user that is evading a ban will be subject to penalties including removal from the site; we advise you to report the evading user immediately by utilizing our Ticket System.


6. Multiple users from the same household may compete on UMGO, however, cannot play on the same team or against each other if found to be breaking this rule you would risk being forfeit and banned from UMGO.


7. The Leader of a team can change the team name, blast message, logos, avatars and website links. The images/information submitted must be appropriate. Attempting to bypass the automatic censor by misspelling, inserting spaces or symbols, transposing letters, using look-alike symbols, or any other method is not allowed. Teams that attempt to bypass the censor will be subject to penalties.


8. Teams on a ladder must contain the minimum number of eligible players to remain active on a ladder. Teams without the minimum number of eligible players - especially teams that are "abandoned" - are subject to removal at the Staff's discretion.


9. Player's from outside of the region advertised for this ladder are not allowed to compete. Failure to compete in appropriate ladders will result in a temporary ban and possible rank reset.


10. As to ensure fair competition, UMGO reserves the right to amend all match-related rules listed herein on a case by case basis. Teams who manipulate these rules maliciously and/or at the expense of other members will be penalized for Unsportsmanlike Conduct.


11. If one player in a house hold is banned, the entire house hold is not permitted to play until the ban is up.


12. UMGO reserve the right to change, modify, or adapt all rules as deemed appropriate in order to uphold and maintain a spirit of overall fairness and good sportsmanship

Eligibility

1. When you are added to a roster, it may take up to 6 Hours before you will be eligible for your next match.

  • Prime Members are eligible instantly when switching both Ladder Playoff and Ladder Cash Out Teams.

2. It is the responsibility of both teams to verify the eligibility of all players playing in the match prior to starting or continuing any match play.


3. Players must have a green eligibility icon corresponding to their name to participate in matches. A team playing with an ineligible player will forfeit the map.


4. Immediately submit a Ticket stating an ineligible player was present; this Ticket must be submitted before starting or continuing to play the match. Be sure to gather proof of the ineligible player actively playing in the match or being present and provide the gathered proof in the Ticket being submitted. For more information regarding how to provide proof, please refer to the “Proof” section below.


5. If a user has an illegal character in their gamertag (such as a period, dash, etc), this does NOT result in a forfeit unless the valid gamertag without the special character is linked to a banned or currently active account. If you notice a special character in a gamertag on your opponent's roster upon accepting a match, please contact live support to have them verify the eligibility of that player.



Roster

1. All gamertag on a team’s roster must be valid; the gamertag must be legitimately owned by the user on the roster, or the team will risk a forfeit of the match.


2. All roster spots must be comprised of only one valid gamertag; spelling and spaces must be exact, but does not need to be case sensitive. If the username has a special character in it, as stated above, the person is allowed to play.


3. Users are permitted to be listed on only one team on each ladder at any given time. Users are only permitted one gamertag per ladder.


4. Gamertags may not contain foul language, disparaging remarks, hateful, or racist names; otherwise, the team will risk an automatic forfeit of the match.


1. A team has 15 Minutes to show for the match with the correct amount of eligible players and roster as shown for the match; failure to do so will result in a forfeit of the match.


2. In the situation that the opposing team does not show for the match, your team is to acquire valid proof of the opposing team not showing within the 15 Minutes offered to join the match, and submit a Ticket.


3.  Valid proof of a no-show can be described as a video that is at least 5 minutes, but preferably 15 minutes, showing the hosting team refusing to invite you.  You must also make an attempt to invite your opponent and show your opponent refusing to join your lobby. No show proof can NOT be pictures.




WHAT TO DO IF YOUR OPPONENT IS NO-SHOWING:

1. In the event your opponent is refusing to play your match, you need to have at-least 5 to 15 minutes of video proof showing that you are trying to invite him/her and/or are attempting to get in contact with them.

2. After the forfeit time, please uplaod your video proof and submit it in a dispute ticket. Your ticket will be handled in order it is received in. For a faster ticket response time, please view our Prime Membership page.

3. If you are uploading your proof on YouTube, FaceBook, or any other website, please make sure the video isn't on private and your privacy settings allow us to look at it.


WHEN TO START RECORDING NO-SHOWS:

1. If the host drops, start recording your no-show video incase the opposing team refuses to start playing again.

2. As soon as your match is accepted, start recording until the match starts!

3. Once a map is finished and you are waiting to start the next map, start recording!

4. If your opponents are stalling, start recording!


Hacks

If a team is found to be using hacks, the whole roster will be punished, up to a ban from the website forever.


Communication

1. The use of any communications other than what is provided within the game is strictly prohibited. There are exceptions to this rule in which outside communication can be utilized. These exceptions include, but are not limited to: games that give you no advantage by using outside communication, games that do not have an in-game voice option, and games in which the rules specifically state that outside communication is allowed.


Cheating in Matches

1. UMGO has a zero tolerance policy for cheating; teams caught cheating, “glitching,” or abusing in-game mechanics in any way will be removed from UMG Online.


Acquiring Proof

1. Proof may be acquired by recording situations and all matches. Keep in mind, may the situation arise where a Dispute is made by the opposing team, and you are unable to provide valid proof of winning the previous match, you risk the match being cancelled. It is suggested to all users of UMGO to obtain valid proof, Disputed or not, to be safe.


2. All proof must be recorded an uploaded using the console's (Xbox One / PS4) "share" system; keep in mind, if a dispute occurs and there is not a direct upload from the console's share system, the user risks the match being cancelled. PVR Proof is accepted, but the console share system is the preferred method of accepted proof. If you are unable to paste your share system link into the provided proof slot in the ticket center, we suggest putting the link into a URL Shortener and using that link in your ticket.


3. If you do not use the consoles DVR feature, you risk your proof being considered "Insufficient". We HIGHLY suggest you use your consoles DVR feature for proof.


4. If you are unsure what proof to gather in a certain situation, visit our live-support and we will be glad to assist you!


Submitting Proof

1. When submitting proof, you must post the direct URL in the ticket. It is not the responsibility of a UMGO Staff Member to go outside of the direct link provided to search for the proof attempting to be submitted.


2. For proof to be considered valid, it must have the full scoreboard with gamertags, with the proof being clear enough for Staff to read it. Keep in mind, if valid proof is not provided, as it is the users primary responsibility to be sure it is in a Ticket, the proof provided that does not meet these standards will be considered “Insufficient” for the match.


3. Submitting fake, irrelevant, or old proof may result in a temporary suspension from UMGO.


4. Any conversation may not be considered valid proof; this includes, but is not limited to: Twitter conversations, PMs, AIMs, Skype, or messages through Xbox Live or Playstation Network. This means, messages are NOT a form of valid proof.


Valid Proof

  • No Shows - For no-show proof to be valid, it MUST be at-least 5 to 15 minutes long in a video form.
  • Forfeit (Wrong Rules) - For wrong rule proof to be valid, it MUST be in a video form. In the video, it needs to show what rule is wrong, and the FULL scoreboard so we can verify the gamertags. In your ticket, explain what rule is wrong.
  • Forfeit (Illegal Items) - If you are forfeiting someone for using illegal items (whether it's a perk, banend gun, ect) we highly suggest it be in a video form as it's less likely to be marked as invalid. It needs to clearly show them what they are using, and the full screoboard/gamertags. In the ticket, explain what illegal item they are using.


Additional Information

1) ALWAYS! Put the last four digits of the match ID in your clan tag. This makes it so people cannot use old proof against you.

2) If your video is longer than five minutes long, please provide time-stamps of what you are claiming is happening in the video for the admin. Without that, your proof may be marked as invalid.

3) Video proof is prefered rather than screenshots. In the event that video proof is provided by one team, and screenshots by the other, staff members have the right to side with the video proof.



Reporting 

1. It is the responsibility of all teams involved in a match to report scores. Teams must report the match within 2 Hours of completion. If a team reports within 2 Hours and the opposing team fails to do so, the outcome will be determined by the reporting team.  The match outcome will NOT be overturned.


2. Teams found reporting the win for no reason will result in a forfeit of the match and will risk suspension from UMG Online for Disputing on Purpose.


3. Reporting a match before it has been played is NOT a forfeit.  If a team reports their win or a match issue prior to the match being played and that team loses, they are required to submit a ticket under the category "Accept Loss".  Not doing so may also result in a suspension from UMG Online for Disputing on Purpose. If your opponent reports a match issue prior to the match being played, you are still responsible for gathering proof of your claims (ex: no show).


4. If you report the loss for your team, we will NOT reverse or cancel thematch. It is the responsibility of the reporter to report the correct score.


Disputing

1. If a Dispute occurs, teams must submit a Ticket with valid proof of their claims; more information on how to acquire and submit proof can be found in the “Proof” section above. If a team does not submit a ticket in the provided 2 hour time period, they are risking receiving the loss for the match.  The match outcome will NOT be overturned if a ticket is submitted late or not submitted at all


2. Teams with 3 or more Disputes pending to be answered will be locked until the Disputes have been resolved.


3. When disputing, you MUST have proof to back up your claims. You cannot dispute a match without providing valid proof. If you do not have proof to support your claims, you should NOT dispute the match. Disputing the match without providing valid proof will result in you getting banned for disputing on purpose.


Disputing

1. If a Dispute occurs, teams must submit a Ticket with valid proof of their claims; more information on how to acquire and submit proof can be found in the “Proof” section above.


2. Teams with 3 or more Disputes pending to be answered will be locked until the Disputes have been resolved.


3. All UMGO Staff decisions are final; if a decision is found to be wrong by the user, the user must “Escalate” the ticket, and will be handled in the order received.


Response Times

1. Tickets are handled in the order they are received; UMGO Staff should not be contacted regarding any Tickets that have been submitted. Have said user disagree with any call made in the Dispute, a Arena - Staff Report is to be submitted if all steps to find a right decision is made and the user is unsatisfied with a UMGO Staff Member.


2. Teams must report the match within 2 Hours of completion. If a team reports within 2 Hours and the opposing team fails to do so, the outcome will be determined by the reporting team. In addition, the same rule applies for Tickets being submitted for the match being disputed.


3. Teams found reporting the win for no reason and found abusing the times offered will result in a forfeit of the match and will risk suspension from UMG Online for Disputing on Purpose.


Escalating Tickets

1. All UMGO Staff decisions are final; if a decision is found to be wrong by the user, the user must “Escalate” the ticket, and will be handled in the order received.


2. In order to Escalate a Ticket, the user in which submitted the Ticket will need to be a Prime Member. Tickets will not be reviewed again by higher management unless Escalated. Users are not to contact any UMGO Staff Member to review a Ticket that has been already handled by a Staff Member.


3. You may escalate a ticket up until it is 7 days old. If the ticket exceeds 7 days the call for the match will remain final.


4. If you do not have prime or cannot escalate the ticket, you are allowed to respond to the ticket asking for an explanation from the admin. They will explain to you why they gave the call they did.



Wrong Calls

1. If you belive an admin has made an incorrect call, you will need to either escalate the ticket, or respond to the ticket asking the admin for an explanation. If they made a wrong call and they notice it, they will change the incorrect call. Otherwise, they will explain to you why you received the loss or a cancel.


2. Submitting additional ticktes after a call has been made may result in a 3 day ban for ticket spam.



1) If one person in your household is banned, all players living in that household are not permitted to play on UMG Online until the ban expires. Failure to comply will result in you getting banned for evading an active ban.

2) If you end up banned, you need to contest your ban by submitting a Dispute Account Ban ticket here: https://umggaming.com/support/ticket/create/2 if you believe the ban is a mistake. Please keep in mind, lying or attempting to lie/deceive UMG staff in regards to your ban can/will result in your ban length being extended.

3) If you play out a match, you cannot forfeit your opponent for evading. If you report your opponent for evading before your match is finished, then it is allowed.




• Ticket Spam (2 Days): Creating multiple tickets about the same thing, or abuse of our ticket system.

• Players from the same household in a team managing role (3 Days): Multiple players within the same household managing one team (Leader or Captain Role).

• Regional Rule Violation (2 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Regional Rule Violation Second Offense (7 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Regional Rule Violation Third Offense (30 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder.

• Disputing On Purpose (3 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose Second Offense (14 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose Third Offense (90 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

• Disputing On Purpose "Late Night" (3 Days): Disputing a match on purpose before the website auto-reports the win to the non-disputing team.

• Inappropriate Content (Varies): Providing proof unrelated to the match you are submitting a ticket for. Ban length will be at the discretion of UMG staff & will range from 1 day - lifetime.

• Fake Proof (Warning /3 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.


• Fake Proof Second Offense (30 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Fake Proof Third Offense (90 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Fake Proof 3+ Offenses (Permanent): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

• Cheating/Glitching (30 Days): Using a glitch/exploit or any method of getting an unfair advantage in a match.

• Free Wins/Money Transfers (30 Days): Giving yourself free wins or using the match finder to send money to someone.

• Buying/Selling UMG Property (14 Days): Buying or selling UMG property (includes but not limited to credits, accounts, teams, ect).

• Staff Abuse (3 Days): Abuse of a UMGO Staff Member.

• Impersonating Staff (14 Days): Impersonating a UMGO staff member. Ban length can vary depending on the severity of the situation.

• Evading An Active Ban (30 Days): Playing while evading an active ban.

• Evading An Active Ban Second Offense (60 Days): Playing while evading an active ban.

• Evading An Active Ban Third Offense (Permanent): Playing while evading an active ban.

• Scamming Users (30 Days): Scamming users via cashouts.

• Chargebacks (Permanent): Disputing a UMG payment.

• Lag Switching (3 Days): Purposely causing a match to lag and/or drop host.

• IP Flooding - Threatening (7 Days): Threatening to hit your opponent offline in a UMGO match. Ban length can vary depending on the severity of the situation.

• IP Flooding (Permanent): IP Flooding / DDOS (Direct Denial of Service attack) other players in UMGO matches. Ban length can vary depending on the severity of the situation.


• Hijacking UMGO Accounts (Permanent): Hacking other players accounts or UMGO property.

• Modified Console (Permanent): Using a modified/hacked console or using hacks in game.



Please note that ban titles, descriptions, and lengths can change at the discretion of the admin.


UMG Services are not directed to children under the age of 13. To register for a user account for the Services, you must be 13 years of age or older. This includes competing in skill based matches (Tournaments, Cash Outs, and/or Free XP ladder matches).

The UMG Launch Weekend Cash-Out Challenge will be eligible on the following ladders.

Fortnite Duos - Xbox One, PlayStation 4, PC, and Cross-Platform (ALL REGIONS)
COD BO4 Team & Doubles - PlayStation 4 (NA & EU)
COD Blackout Duos - PS4 & PC ladders. (NA & EU)

- Must reach 50-0 on eligible Cash-Out ladder.

- The FIRST TEAM to reach 50-0 on any of the ladders specified above will be awarded the $1,000 prize. Any teams that go 50-0 after an official winner has been determined, will NOT be eligible for the $1,000 prize.

- You team MUST consist of 3 of the same players on a 4v4 team, the same 3 teammates on 3v3 or the same 2 teammates for Doubles the entire season.

- You CANNOT accept direct challenges from other teams or post any direct challenges to other teams.
If a team is found to be cheating which includes but is not limited to giving/receiving free wins, playing the same team repeatedly or creating fake teams, your team will be disbanded and you risk being banned on the site! Follow the rules of posting and reporting matches to avoid this! Regular ladder rules/restrictions still apply.

This challenge begins Friday April 19th 12:00 pm ET and will run until Sunday April 21st 11:59 pm ET.

Any matches scheduled to start prior to April 19th 12:00 pm ET and after April 21st 11:59 pm ET will not be counted towards your win record.


How to Play:

  1. Sign in or Register for Free
  2. Connect Call of Duty: Black Ops 4 to your UMG Account.
  3. Start Playing!
Prime Member Exclusives
  • Prime only tournaments
  • Fee Free Cash Outs
  • Better prizes
  • Free xp tokens
  • Tier 2 support
  • And more
Learn More