CP

Call of Duty: Modern Warfare

UMG

Call of Duty: Modern Warfare Rules

Any settings not listed below are to be kept in their DEFAULT state. Altering rules not listed below may result in a forfeit of your match.

GAME

Round Limit: 2 Rounds
Round Switch: Every Round
Round Time Limit: 6 Minutes
Round Score Limit: Unlimited
Skip Infil: Enabled or Disabled (Host can choose)

TEAM

3rd Person Spectating: Disabled
Weapon Pings on Minimap: Enabled
Respawn Delay: 5 Seconds
Friendly Fire: Enabled
Team Kill Punish Limit: Disabled

GAMEPLAY

Killstreaks: Disabled
Equipment Delay: 5 Seconds
Equipment Protection: Disabled

Any settings not listed below are to be kept in their DEFAULT state. Altering rules not listed below may result in a forfeit of your match.

GAME

Round time limit: 2 Minutes (Effective 10/26/19)
Round Switch: Every Round 
Skip Infil: This can be set to enabled or disabled by the hosting team.

 
ADVANCED

Defuse time: 7.5 Seconds
Silent Plant: Enabled
Reset Plant/Defuse Progress: Enabled 

TEAM

Friendly fire: Enabled
Team kill punishment: Disabled
Weapon ping on minimap: Enabled

GAMEPLAY  

Killstreaks: Disabled

Friendly Fire - Enabled

Maps

Docks
SpeedBall
Pine
Stack
King


GAME

Time Limit: 5 Minutes
Score Limit: 250 Points
Match Start Time: 15 Seconds
Skip Infil: Enabled
Codcaster: Disabled

ADVANCED

No Changes Needed

PLAYER

No Changes Needed

TEAM

3RD Person Spectating: Disabled
Weapon Pings On Minimap: Enabled
Friendly Fire - Enabled
Team Kill Punishment: Disabled

GAMEPLAY

Killstreaks: Disabled


Primary Weapons

All LMGs
All Marksman Rifles
All Shotguns
Riot Shield

Secondary Weapons

All Launchers

Attachments

Muzzle: CQB Breacher Device
Underbarrel: 12 Gauge Deputy & all M203s
Weapon Perks: Fast Melee, Recon, Frangible Wounding, Heavy Hitter, Mo' Money, Frangible-Disabling, and Burst Fire
Ammunition: Snake Shot (.357 Magnum)
Optics - All thermal optics (11/22 @ 5:00 am ET)


Lethals

C4
Claymore
Molotov Cocktail
Proximity Mine
Thermite
Throwing Knife

Tacticals

Gas Bomb
Heartbeat Sensors
Snapshot Grenade
Stim

Perk 1

Quick Fix
Overkill

Perk 2

High Alert
Restock
Ghost (FOR RADAR MATCHES ONLY)

Perk 3

Shrapnel
Spotter
Tracker

Field Orders

Deployable Cover
EMP Drone
Recon Drone
Stopping Power
Tactical Insertion
Weapon Drop

Killstreaks: 

Disabled

Constant Radar Enabled

If Radar Enabled is selected then the in game mini-map setting must be set to "Constant". This overrides all ladder rules. The perk GHOST is restricted from use in CONSTANT RADAR ONLY matches.

Snipers/Bolts Only

If Snipers/Bolts Only is selected then the only weapons permitted to be used in game are the non-restricted snipers. Please refer to the restricted items section for a list of restricted weapons. Secondary weapons not listed under restrictions are allowed to be used with this challenge option. This overrides all ladder rules.

AR's Only

If AR's Only is selected then the only weapons permitted to be used in game are the non-restricted ar's. Please refer to the restricted items section for a list of restricted weapons. This overrides all ladder rules.

SMG's Only

If SMG's Only is selected then the only weapons permitted to be used in game are the non-restricted smg's. Please refer to the restricted items section for a list of restricted weapons. This overrides all ladder rules.

AR / SMG / Sniper

If AR / SMG / Sniper is selected then the only weapons permitted to be used in game are the non-restricted AR / SMG / Sniper's. Please refer to the restricted items section for a list of restricted weapons. This overrides all ladder rules.

Players may swap roles between maps but NEVER during maps. Once a role is chosen (AR, SMG, or Sniper) for a map, that player must use that same weapon type for the entirety of the map. Not doing say may result in a ROUND forfeit.

- Weapons can be picked up from dead bodies even if that weapon is not your primary class..
- Secondary weapons are allowed.
- Equipment is allowed.

Video proof must be submitted for these claims.

Normal restrictions still apply, check Restrictions section below.

When creating a match you will be asked to select if you want to allow PC players or not. By default, all platforms are allowed in the match (PC/X1/PS4). If PC players is set to not allowed, only Xbox and PlayStation players will be permitted to compete.

Available Options:

PC Players - This can set to allowed or not allowed.

When creating a match you will be asked to select your input devices available for your match. The option selected is what devices will be permitted within that match. If a player is playing on a device not listed for the match, they are NOT eligible to play within that match.

Available Options:

Controllers Only

Keyboard & Mouse Only

Controllers / Keyboard & Mouse

If you suspect a player of using a device not listed for your match, you will need to take proof to support your claims. Video proof is the only proof that will be accepted for Keyboard Claims, and incorrect input devices, screenshots will NOT be accepted.

Snaking

"Snaking" which is the act of going from Prone to Standing up/crouching in a quick movement is strictly prohibited. If your opponent is Snaking within your match please take proof to support your claims. Video proof is REQUIRED.

Keyboarding Claims

If you suspect your opponent/s of keyboarding in a match in which Keyboard & Mouse is NOT permitted please take proof to support your claims. We will only accept VIDEO PROOF from that match. We WONT accept proof from other matches. Only proof from your match will be accepted.

If you would like to report a player for Keyboarding in general please submit a Customer Support Ticket with all of the proof you have to support your claims. Video proof is REQUIRED for this as well, and must be within matches played on UMG Gaming.

For wrong settings and use of restricted items claims in 1nD matches, players will only forfeit all rounds where wrong settings are used or restricted items are used. Players must end the game or leave then restart the match with the correct round count. 

 1. If a player disconnects from a Search and Destroy game, the current round must be completed. After that round has been completed, the game must be ended. It is the responsibility of the shorthanded team to end or leave the game before the start of the next round. Rounds that are played while a team is shorthanded will be counted. After a Game is ended, the shorthanded team will be given 5 minutes for their teammate to return before they must resume the match shorthanded. When the game resumes, the score and team sides will be as they were when the game was ended. 

Search & Destroy

  • Arklov Peak
  • Azhir Cave
  • Gun Runner
  • Hackney Yard
  • Piccadilly
  • Rammaza
  • St. Petrograd
Domination
  • Gun Runner
  • Hackney Yard
  • Rammaza
  • St. Petrograd
Hardpoint
  • Arklov Peak
  • Azhir Cave
  • Gun Runner
  • Hackney Yard
  • Rammaza
  • St. Petrograd

Game Settings

  • Round Time Limit: 2 M : 00 S
  • Round Win Limit: 6 Rounds
  • Win By Two Rule: Disabled
  • Win By Two Max Rounds: N/A
  • Round Switch: Every Round
  • Match Start Time: 15 Seconds
  • Round Start Time: 10 Seconds
  • Skip Infil: Disabled
  • Practice Round: Disabled
  • Codcaster: Enabled
Advanced Settings
  • Bomb Timer: 45 Seconds
  • Plant Time: 5 Seconds
  • Defuse Time: 7.5 Seconds
  • Multi Bomb: Disabled
  • Silent Plant: Enabled
  • Reset Plant/Defuse Progress: Enabled
Player Settings
  • Number of Lives: 1 Life
  • Max Health: 100 (Normal)
  • Health Regeneration: Normal
  • Tactical Sprint: Enabled
  • Allow Revives: Disabled
  • Show Enemy Death Location: Disabled
  • Downed Health: N/A
  • Downed Revive Health: N/A
  • Downed Bleedout Timer: N/A
  • Downed Revive Time: N/A
  • Downed Give Up Time: N/A
Team
  • Spectating: Team Only
  • 3rd Person Spectating: Disabled
  • Killcam: Enabled
  • Final Killcam: Final Kill
  • Enable Mini Map: Yes
  • Radar Always On: Disabled
  • Weapon Pings on Minimap: Enabled
  • Weapon Pings on Compass: Enabled
  • Enemy on Compass: Enabled
  • Respawn Delay: None
  • Wave Spawn Delay: None
  • Suicide Spawn Delay: None
  • Force Respawn: Enabled
  • Team Assignment: Enabled
  • Friendly Fire: Enabled
  • Team Kill Punish Limit: Disabled
Gameplay
  • Hardcore Mode: Disabled
  • Spawn Ammo Mags: 3 (Normal)
  • Realism Mode: Disabled
  • Headshots Only: Disabled
  • Health Steal: Disabled
  • Perks: Enabled
  • Killstreaks: Enabled
  • Round Retain Streaks: Enabled
  • Retain Streaks on Death: Enabled
  • Equipment Delay: 5 Seconds
  • Equipment Protection: Disabled

Game Settings

  • Round Limit: 2 Rounds
  • Round Switch: Every Round
  • Round Time Limit: 6 Minutes
  • Round Score Limit: Unlimited
  • Match Start Time: 15 Seconds
  • Round Start Time: 10 Seconds
  • Skip Infil: Disabled
  • Codcaster: Enabled
Advanced Settings
  • Points Per Kill: 0 Points
  • Points Per Death: 0 Points
  • Headshot Bonus Points: 0 Points
  • Killstreak Kill Bonus Points: 0 Points
  • Time to Capture Zone: 10 Seconds
  • Zones Required to Score: 1 Zone
  • Points Per Zone: 1 Point
  • Objective Scaler: x4
  • Flags Enable Kill Scoring: Disabled
  • Starting Flags Captured: Disabled
Player Settings
  • Number of Lives: Unlimited
  • Max Health: 100 (Normal)
  • Health Regeneration: Normal
  • Tactical Sprint: Enabled
  • Allow Revives: Disabled
  • Show Enemy Death Location: Disabled
  • Downed Health: N/A
  • Downed Revive Health: N/A
  • Downed Bleedout Timer: N/A
  • Downed Revive Time: N/A
  • Downed Give Up Time: N/A
Team Settings
  • Spectating: Team Only
  • 3rd Person Spectating: Disabled
  • Killcam: Enabled
  • Final Killcam: PotG
  • Enable Mini Map: Yes
  • Radar Always On: Disabled
  • Weapon Pings on Minimap: Enabled
  • Weapon Pings on Compass: Enabled
  • Respawn Delay: 5 Seconds
  • Wave Spawn Delay: None
  • Suicide Spawn Delay: None
  • Force Respawn: Enabled
  • Team Assignment: Enabled
  • Friendly Fire: Enabled
  • Team Kill Punish Limit: Disabled
Gameplay
  • Hardcore Mode: Disabled
  • Spawn Ammo Mags: 3 (Normal)
  • Realism Mode: Disabled
  • Headshots Only: Disabled
  • Health Steal: Disabled
  • Perks: Enabled
  • Killstreaks: Enabled
  • Round Retain Streaks: Enabled
  • Retain Streaks on Death: Enabled
  • Equipment Delay: 5 Seconds
  • Equipment Protection: Disabled

Game Settings

  • Time Limit: 5 Minutes
  • Score Limit: 250 Points
  • March Start Time: 15 Seconds
  • Skip Infil: Disabled
  • Codcaster: Enabled
Advanced Settings
  • Points Per Kill: 0 Points
  • Points Per Death: 0 Points
  • Headshot Bonus Points: 0 Points
  • Killstreak Kill Bonus Points: 0 Points
  • Time to Capture Zone: Instant
  • Zone Lifetime: 1 Point
  • Initial Activation Delay Time: 30 Seconds
  • Activation Delay Time: Disabled
  • Location Order: Linear
  • Scoring: Constant
  • Pause Time: Enabled
  • Capture Team Spawn Delay: Enabled
Player Settings
  • Number of Lives: Unlimited
  • Max Health: 100 (Normal)
  • Health Regeneration: Normal
  • Tactical Sprint: Enabled
  • Allow Revives: Disabled
  • Show Enemy Death Location: Disabled
  • Downed Health: N/A
  • Downed Revive Health: N/A
  • Downed Bleedout Timer: N/A
  • Downed Revive Time: N/A
  • Downed Give Up Time: N/A
Team Settings
  • Spectating: Team Only
  • 3rd Person Spectating: Disabled
  • Killcam: Enabled
  • Final Killcam: PotG
  • Enable Mini Map: Yes
  • Radar Always On: Disabled
  • Weapon Pings on Minimap: Enabled
  • Weapon Pings on Compass: Enabled
  • Respawn Delay: 2.5 Seconds
  • Wave Spawn Delay: None
  • Suicide Spawn Delay: None
  • Force Respawn: Enabled
  • Team Assignment: Enabled
  • Friendly Fire: Enabled
  • Team Kill Punish Limit: Disabled
Gameplay
  • Hardcore Mode: Disabled
  • Spawn Ammo Mags: 3 (Normal)
  • Realism Mode: Disabled
  • Headshots Only: Disabled
  • Health Steal: Disabled
  • Perks: Enabled
  • Killstreaks: Enabled
  • Round Retain Streaks: Enabled
  • Retain Streaks on Death: Enabled
  • Equipment Delay: 5 Seconds
  • Equipment Protection: Disabled

Primary Weapons

  • LMG (All)
    • M91
    • PKM
    • MG34
    • L86A2
  • Shotgun (All)
    • Model 680
    • R9-0 Shotgun
    • 725 Origin
    • 12 Shotgun
  • Melee
    • Riot Shield
Secondary Weapons
  • Launchers (All)
    • RPG-7
    • PILA
    • JOKR
    • Strela-P
Attachments
  • Underbarrel
    • M203 40mm Concussive
    • M203 40mm Smokescreen
    • M203 40mm Recon
    • M203 40mm High-Explosive
    • M203 40mm Flash
    • M203 40mm Incendiary
    • 12 Gauge Deputy
  • Perks
    • Frangible - Wounding
  • Kill Streaks

    3 Kill

    • Personal Radar
    • Shield Turret

    4 Kill

    • Counter UAV
    • UAV
    • Care Package

    7 Kill

    • IAV
    • Sentry
    • Wheelson

    8 Kill

    • Emergency Airdrop

    10 Kill

    • White Phosphorous

    12 Kill

    • Advanced UAV

    15 Kill

    • Juggernaut
    Perks
    • Perk 1
      • Overkill
    • Perk 2
      • High Alert
      • Kill Chain
      • Restock
    • Perk 3
      • Shrapnel
      • Tracker
    Equipment
    • Lethal
      • Claymore
      • C4
      • Molotov Cocktail
      • Proximity Mine
    • Tactical
      • Heartbeat Sensor
      • Gas Grenade
      • Snapshot Grenade
      • Stim
    Field Upgrades
    • Recon Drone
    • Stopping Power
    • Weapon Drop
    • Tactical Insertion
    • Deployable Cover

    1. Rules are subject to change at any time; it is the responsibility of all participating users to know and understand the rules before scheduling any matches.

    2. All UMGO accounts, teams, and roster sports are the property of UMG Events; any advertising of, or attempts to buy/sell/trade or exchange any aforementioned item is strictly prohibited. Violators will be removed from all UMG Online properties and all related accounts will be terminated. Furthermore, UMGO reserves the right to deactivate, reset, or temporarily suspend any account or team without notice that violates our Terms of Use.

    3. Users must utilize their own unique username when competing on UMGO. This unique username must have been registered on UMGO personally by the user. The registered username must contain the correct and complete Name, Address, and Email of the user. If a false Name, Address, or Email was entered, the user voids the privilege to participate in the Ladders and Tournaments offered by UMG and to receive any prizes.

    4. Users are prohibited from sharing UMGO account information; this includes, but is not limited to the following: usernames, passwords, gamertags, email accounts, etc. If another individual accesses your account, you may be disqualified from the Ladder/Tournament you are participating in as well as being removed from UMGO. As such, you are personally responsible for accepting an invitation to a team; someone else cannot accept a team invitation for you. If you do not personally accept a team invitation, you may be disqualified from competing, as well as forfeiting the ability to receive any prizes.

    5. If a user is found to be evading an active penalty, the original account that was banned will be disabled, regardless of the original offense. In addition, users found to be participating on a team with a user that is evading a ban will be subject to penalties including removal from the site; we advise you to report the evading user immediately by utilizing our Ticket System.

    6. Multiple users from the same household may compete on UMGO, however, cannot play on the same team or against each other if found to be breaking this rule you would risk being forfeit and banned from UMGO.


    7. The Leader of a team can change the team name, blast message, logos, avatars and website links. The images/information submitted must be appropriate. Attempting to bypass the automatic censor by misspelling, inserting spaces or symbols, transposing letters, using look-alike symbols, or any other method is not allowed. Teams that attempt to bypass the censor will be subject to penalties.

    8. Teams on a ladder must contain the minimum number of eligible players to remain active on a ladder. Teams without the minimum number of eligible players - especially teams that are "abandoned" - are subject to removal at the Staff's discretion.


    9. Player's from outside of the region advertised for this ladder are not allowed to compete. Failure to compete in appropriate ladders will result in a temporary ban and possible rank reset.


    10. As to ensure fair competition, UMGO reserves the right to amend all match-related rules listed herein on a case by case basis. Teams who manipulate these rules maliciously and/or at the expense of other members will be penalized for Unsportsmanlike Conduct.


    11. If one player in a house hold is banned, the entire house hold is not permitted to play until the ban is up.


    12. UMGO reserve the right to change, modify, or adapt all rules as deemed appropriate in order to uphold and maintain a spirit of overall fairness and good sportsmanship 

    1. A team has 15 Minutes to show for the match with the correct amount of eligible players and roster as shown for the match; failure to do so will result in a forfeit of the match.

    2. In the situation that the opposing team does not show for the match, your team is to acquire valid proof of the opposing team not showing within the 15 Minutes offered to join the match, and submit a Ticket.

    3.  Valid proof of a no-show can be described as a video that is at least 5 minutes, but preferably 15 minutes, showing the hosting team refusing to invite you.  You must also make an attempt to invite your opponent and show your opponent refusing to join your lobby. No show proof can NOT be pictures.

    WHAT TO DO IF YOUR OPPONENT IS NO-SHOWING:

    1. In the event your opponent is refusing to play your match, you need to have at-least 5 to 15 minutes of video proof showing that you are trying to invite him/her and/or are attempting to get in contact with them.

    2. After the forfeit time, please uplaod your video proof and submit it in a dispute ticket. Your ticket will be handled in order it is received in. For a faster ticket response time, please view our Prime Membership page.

    3. If you are uploading your proof on YouTube, FaceBook, or any other website, please make sure the video isn't on private and your privacy settings allow us to look at it.


    WHEN TO START RECORDING NO-SHOWS:

    1. If the host drops, start recording your no-show video incase the opposing team refuses to start playing again.

    2. As soon as your match is accepted, start recording until the match starts!

    3. Once a map is finished and you are waiting to start the next map, start recording!

    4. If your opponents are stalling, start recording!


    Hacks

    If a team is found to be using hacks, the whole roster will be punished, up to a ban from the website forever.

    Communication

    1. The use of any communications other than what is provided within the game is strictly prohibited. There are exceptions to this rule in which outside communication can be utilized. These exceptions include, but are not limited to: games that give you no advantage by using outside communication, games that do not have an in-game voice option, and games in which the rules specifically state that outside communication is allowed.

    Cheating in Matches

    1. UMGO has a zero tolerance policy for cheating; teams caught cheating, “glitching,” or abusing in-game mechanics in any way will be removed from UMG Online.


    Acquiring Proof

    1. Proof may be acquired by recording situations and all matches. Keep in mind, may the situation arise where a Dispute is made by the opposing team, and you are unable to provide valid proof of winning the previous match, you risk the match being cancelled. It is suggested to all users of UMGO to obtain valid proof, Disputed or not, to be safe.

    2. All proof must be recorded an uploaded using the console's (Xbox One / PS4) "share" system; keep in mind, if a dispute occurs and there is not a direct upload from the console's share system, the user risks the match being cancelled. PVR Proof is accepted, but the console share system is the preferred method of accepted proof. If you are unable to paste your share system link into the provided proof slot in the ticket center, we suggest putting the link into a URL Shortener and using that link in your ticket.

    3. If you do not use the consoles DVR feature, you risk your proof being considered "Insufficient". We HIGHLY suggest you use your consoles DVR feature for proof.

    4. If you are unsure what proof to gather in a certain situation, visit our live-support and we will be glad to assist you!


    Submitting Proof

    1. When submitting proof, you must post the direct URL in the ticket. It is not the responsibility of a UMGO Staff Member to go outside of the direct link provided to search for the proof attempting to be submitted.

    2. For proof to be considered valid, it must have the full scoreboard with gamertags, with the proof being clear enough for Staff to read it. Keep in mind, if valid proof is not provided, as it is the users primary responsibility to be sure it is in a Ticket, the proof provided that does not meet these standards will be considered “Insufficient” for the match.

    3. Submitting fake, irrelevant, or old proof may result in a temporary suspension from UMGO.

    4. Any conversation may not be considered valid proof; this includes, but is not limited to: Twitter conversations, PMs, AIMs, Skype, or messages through Xbox Live or Playstation Network. This means, messages are NOT a form of valid proof.

    Valid Proof

    • No Shows - For no-show proof to be valid, it MUST be at-least 5 to 15 minutes long in a video form.
    • Forfeit (Wrong Rules) - For wrong rule proof to be valid, it MUST be in a video form. In the video, it needs to show what rule is wrong, and the FULL scoreboard so we can verify the gamertags. In your ticket, explain what rule is wrong.
    • Forfeit (Illegal Items) - If you are forfeiting someone for using illegal items (whether it's a perk, banend gun, ect) we highly suggest it be in a video form as it's less likely to be marked as invalid. It needs to clearly show them what they are using, and the full screoboard/gamertags. In the ticket, explain what illegal item they are using.

    Additional Information

    1) ALWAYS! Put the last four digits of the match ID in your clan tag. This makes it so people cannot use old proof against you.

    2) If your video is longer than five minutes long, please provide time-stamps of what you are claiming is happening in the video for the admin. Without that, your proof may be marked as invalid.

    3) Video proof is prefered rather than screenshots. In the event that video proof is provided by one team, and screenshots by the other, staff members have the right to side with the video proof.


    Reporting 

    1. It is the responsibility of all teams involved in a match to report scores. Teams must report the match within 2 Hours of completion. If a team reports within 2 Hours and the opposing team fails to do so, the outcome will be determined by the reporting team.  The match outcome will NOT be overturned.

    2. Teams found reporting the win for no reason will result in a forfeit of the match and will risk suspension from UMG Online for Disputing on Purpose.

    3. Reporting a match before it has been played is NOT a forfeit.  If a team reports their win or a match issue prior to the match being played and that team loses, they are required to submit a ticket under the category "Accept Loss".  Not doing so may also result in a suspension from UMG Online for Disputing on Purpose. If your opponent reports a match issue prior to the match being played, you are still responsible for gathering proof of your claims (ex: no show).

    4. If you report the loss for your team, we will NOT reverse or cancel thematch. It is the responsibility of the reporter to report the correct score.


    Disputing

    1. If a Dispute occurs, teams must submit a Ticket with valid proof of their claims; more information on how to acquire and submit proof can be found in the “Proof” section above. If a team does not submit a ticket in the provided 2 hour time period, they are risking receiving the loss for the match.  The match outcome will NOT be overturned if a ticket is submitted late or not submitted at all

    2. Teams with 3 or more Disputes pending to be answered will be locked until the Disputes have been resolved.

    3. When disputing, you MUST have proof to back up your claims. You cannot dispute a match without providing valid proof. If you do not have proof to support your claims, you should NOT dispute the match. Disputing the match without providing valid proof will result in you getting banned for disputing on purpose.


    Disputing

    1. If a Dispute occurs, teams must submit a Ticket with valid proof of their claims; more information on how to acquire and submit proof can be found in the “Proof” section above.

    2. Teams with 3 or more Disputes pending to be answered will be locked until the Disputes have been resolved.

    3. All UMGO Staff decisions are final; if a decision is found to be wrong by the user, the user must “Escalate” the ticket, and will be handled in the order received.

    Response Times

    1. Tickets are handled in the order they are received; UMGO Staff should not be contacted regarding any Tickets that have been submitted. Have said user disagree with any call made in the Dispute, a Arena - Staff Report is to be submitted if all steps to find a right decision is made and the user is unsatisfied with a UMGO Staff Member.

    2. Teams must report the match within 2 Hours of completion. If a team reports within 2 Hours and the opposing team fails to do so, the outcome will be determined by the reporting team. In addition, the same rule applies for Tickets being submitted for the match being disputed.

    3. Teams found reporting the win for no reason and found abusing the times offered will result in a forfeit of the match and will risk suspension from UMG Online for Disputing on Purpose.

    Escalating Tickets

    1. All UMGO Staff decisions are final; if a decision is found to be wrong by the user, the user must “Escalate” the ticket, and will be handled in the order received.

    2. In order to Escalate a Ticket, the user in which submitted the Ticket will need to be a Prime Member. Tickets will not be reviewed again by higher management unless Escalated. Users are not to contact any UMGO Staff Member to review a Ticket that has been already handled by a Staff Member.

    3. You may escalate a ticket up until it is 7 days old. If the ticket exceeds 7 days the call for the match will remain final.

    4. If you do not have prime or cannot escalate the ticket, you are allowed to respond to the ticket asking for an explanation from the admin. They will explain to you why they gave the call they did.

    Wrong Calls

    1. If you belive an admin has made an incorrect call, you will need to either escalate the ticket, or respond to the ticket asking the admin for an explanation. If they made a wrong call and they notice it, they will change the incorrect call. Otherwise, they will explain to you why you received the loss or a cancel.

    2. Submitting additional ticktes after a call has been made may result in a 3 day ban for ticket spam.

    1) If one person in your household is banned, all players living in that household are not permitted to play on UMG Online until the ban expires. Failure to comply will result in you getting banned for evading an active ban.

    2) If you end up banned, you need to contest your ban by submitting a Dispute Account Ban ticket here: https://umggaming.com/support/ticket/create/2 if you believe the ban is a mistake. Please keep in mind, lying or attempting to lie/deceive UMG staff in regards to your ban can/will result in your ban length being extended. 

    3) If you play out a match, you cannot forfeit your opponent for evading. If you report your opponent for evading before your match is finished, then it is allowed. 




    • Ticket Spam (2 Days): Creating multiple tickets about the same thing, or abuse of our ticket system.

    • Players from the same household in a team managing role (3 Days): Multiple players within the same household managing one team (Leader or Captain Role).

    • Regional Rule Violation (2 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder. 

    • Regional Rule Violation Second Offense (7 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder. 

    • Regional Rule Violation Third Offense (30 Days): Playing cashouts/tournaments from a banned state, or playing on the incorrect ladder. 

    • Disputing On Purpose (3 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

    • Disputing On Purpose Second Offense (14 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

    • Disputing On Purpose Third Offense (90 Days): Disputing the match without providing any proof in the ticket and/or disputing without a reason.

    • Disputing On Purpose "Late Night" (3 Days): Disputing a match on purpose before the website auto-reports the win to the non-disputing team.

    • Inappropriate Content (Varies): Providing proof unrelated to the match you are submitting a ticket for. Ban length will be at the discretion of UMG staff & will range from 1 day - lifetime.

    • Fake Proof (Warning /3 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.


    • Fake Proof Second Offense (30 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

    • Fake Proof Third Offense (90 Days): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

    • Fake Proof 3+ Offenses (Permanent): Creating fake proof and using it in an attempt to receive a win for a UMGO match. Ban length can vary depending on the severity of the situation.

    • Cheating/Glitching (30 Days): Using a glitch/exploit or any method of getting an unfair advantage in a match.

    • Free Wins/Money Transfers (30 Days): Giving yourself free wins or using the match finder to send money to someone.

    • Buying/Selling UMG Property (14 Days): Buying or selling UMG property (includes but not limited to credits, accounts, teams, ect).

    • Staff Abuse (3 Days): Abuse of a UMGO Staff Member.

    • Impersonating Staff (14 Days): Impersonating a UMGO staff member. Ban length can vary depending on the severity of the situation.

    • Evading An Active Ban (30 Days): Playing while evading an active ban.

    • Evading An Active Ban Second Offense (60 Days): Playing while evading an active ban.

    • Evading An Active Ban Third Offense (Permanent): Playing while evading an active ban.

    • Scamming Users (30 Days): Scamming users via cashouts.

    • Chargebacks (Permanent): Disputing a UMG payment.

    • Lag Switching (3 Days): Purposely causing a match to lag and/or drop host.

    • IP Flooding - Threatening (7 Days): Threatening to hit your opponent offline in a UMGO match. Ban length can vary depending on the severity of the situation. 

    • IP Flooding (Permanent): IP Flooding / DDOS (Direct Denial of Service attack) other players in UMGO matches. Ban length can vary depending on the severity of the situation.


    • Hijacking UMGO Accounts (Permanent): Hacking other players accounts or UMGO property.

    • Modified Console (Permanent): Using a modified/hacked console or using hacks in game.



    Please note that ban titles, descriptions, and lengths can change at the discretion of the admin.


    UMG Services are not directed to children under the age of 13. To register for a user account for the Services, you must be 13 years of age or older. This includes competing in skill based matches (Tournaments, Cash Outs, and/or Free XP ladder matches). 

    How to Play:

    1. Sign in or Register for Free
    2. Connect Call of Duty: Modern Warfare to your UMG Account.
    3. Start Playing!
    Prime Member Exclusives
    • Prime only tournaments
    • Fee Free Cash Outs
    • Better prizes
    • Free xp tokens
    • Tier 2 support
    • And more
    Learn More